Submit a Claim

5 easy ways to submit a claim

All claims will be processed after the withdrawal period. Also, your academic fees must be paid before you can submit a claim.
You have the option of submitting your claims within 365 days of the effective date of your coverage.

To submit a claim by email, scan or take a picture of your invoice (dental or paramedical) using your smartphone, and email it to reclamation@planmajor.ca.

Your name, certificat number, your policy number must be included at the top of the email, as well as a void cheque

Dental offices may submit a dental claim form directly if requested. The amount of the bill could be reduced immediately, depending on the terms of the coverage. The TELUS ADJUDICARE 34 / AUTOBEN alphanumeric identifier, policy/group number and your certificate number (permanent code, student number or Major Code) must be provided to the professional when the form is being filled out.

Claims can be submitted through our mobile app and web portal. Submission of claims and uploading of receipts can be done directly from your profile. In addition, we highly recommend that you provide your banking information under “Direct Deposit” if you wish to receive your reimbursement more quickly.

You will be prompted to create an ID using your certificate number (permanent code, student number or Major code), policy/group number, date of birth and postal code noted in your academic file.

Submit your claims by providing copies of your health care receipts and/or claim form by fax at 1 819-205-0714

Please ensure that your name, your certificate number (permanent code, student number or Major code) provided by your educational institution, as well as your policy/group number are included in all your correspondence with us. Please note: in order to expedite the repayment of your claims, it is highly recommended that you send us a void cheque.

Submit your claims by providing copies of your health care receipts and/or claim form by mailling them to the following addresse:

Major Plan – Claims Services 
763, Boulevard St-Joseph, 
Gatineau, Québec, J8Y 4B7

Please ensure that your name, your certificate number (permanent code, student number or Major code) provided by your educational institution, as well as your policy/group number are included in all your correspondence with us. Please note: in order to expedite the repayment of your claims, it is highly recommended that you send us a void cheque.

Accident and Travel Claims

To submit a claim for accident and travel insurance, please contact the AIG Insurance Company of Canada (AIG) directly. It should be noted that there are two separate phone numbers to join them depending on whether you make an accident or travel claim.

Travel Claims

To submit a claim for accident and travel insurance, please contact the AIG Insurance Company of Canada (AIG) directly. It should be noted that there are two separate phone numbers to join them depending on whether you make an accident or travel claim.

For a trip cancellation and interruption claim by email, submit a request to the email address assistance@globalexcel.com

Accident Claims

For accident claims, please contact 1-877-317-8060.

You can also contact our customer service department at 1-877-976-2567.

To submit a claim by mail, please contact the AIG Insurance Company of Canada directly at  AHClaimscan@aig.com.

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