Student Assistance Program and telemedicine
The Student Assistance Program offers access to a 24/7 support center.
This tool offers several consultation services provided by specialized professionals. You can receive psychological and legal support, as well as advice on health and budgeting.
Telus Health Life Journey
Psychological support
8 consultations / academic year
60 min / consultation
Virtual, telephone or face-to-face consultation with a mental health clinician (psychologist, social worker, psychotherapist, member of a professional association)
Crisis
management center
No limits
24/7 direct help line
Legal support services
60 min / issue
/academic year
Telephone consultation with a lawyer
Budget organization services
60 min / issue
/academic year
Telephone consultation with a financial advisor
Nutrition support services
60 min / issue
/academic year
Telephone consultation with a dietitian
Career guidance
60 min / issue
/academic year
Telephone consultation with a guidance counsellor
Content platform
No limits
Access to a content platform on various health and wellness topics
The number and length of meetings will vary depending on the topics discussed. An experienced, graduate-level counselor will work with you to understand the issue and provide tailored support.
*Each meeting lasts approximately 60 minutes and the number of consultations is variable and depends on the clinical need in a short-term perspective.
*Each meeting lasts approximately 60 minutes and the number of consultations is variable and depends on the clinical need in a short-term perspective.
Get a consultation in a few clicks
Connect to the mobile application or web portal
Create your profile
*The registration steps may differ slightly. You may have to select “I am eligible as a student” and “I will use my group number” before entering your identification numbers.
Telus Health web portal
Register for free on the Telus Santé web portal
to access a wide range of support tools,
a documentation center, online consultations
and much more.
Telemedicine
24/7 access to your healthcare
Telus Health mobile application
Telemedicine allows you to communicate confidentially with a healthcare professional by telephone, videoconference or chat, without having to visit the doctor’s office.
Depending on your plan, you may be eligible for telemedicine.
The telemedicine service is available on the same Telus Health portal/mobile application as the assistance program.
Find your student association or educational institution