Student Assistance Program and telemedicine

The Student Assistance Program offers access to a 24/7 support center.

This tool offers several consultation services provided by specialized professionals. You can receive psychological and legal support, as well as advice on health and budgeting.

Telus Health Life Journey

Service available at any time
Psychological support

8 consultations / academic year
60 min / consultation

Virtual, telephone or face-to-face consultation with a mental health clinician (psychologist, social worker, psychotherapist, member of a professional association) 

Crisis management center

No limits

24/7 direct help line
Legal support services

60 min / issue 
/academic year

Telephone consultation with a lawyer

Budget organization services

60 min / issue
/academic year

Telephone consultation with a financial advisor

Nutrition support services

60 min / issue
/academic year

Telephone consultation with a dietitian

Career guidance

60 min / issue
/academic year

Telephone consultation with a guidance counsellor

Content platform

No limits

Access to a content platform on various health and wellness topics

The number and length of meetings will vary depending on the topics discussed. An experienced, graduate-level counselor will work with you to understand the issue and provide tailored support.
*Each meeting lasts approximately 60 minutes and the number of consultations is variable and depends on the clinical need in a short-term perspective.

Get a consultation in a few clicks

Connect to the mobile application or web portal­

Telus Health mobile application

Download the mobile application and start a consultation.
Get consultations in just a few clicks. The various specialists can help and support you with your everyday problems and concerns.
Download Telus Health.

Create your profile

*The registration steps may differ slightly. You may have to select “I am eligible as a student” and “I will use my group number” before entering your identification numbers.

Telus Health web portal

Register for free on the Telus Santé web portal
to access a wide range of support tools,
a documentation center, online consultations
and much more.

Telemedicine

24/7 access to your healthcare

Telus Health mobile application

Telemedicine allows you to communicate confidentially with a healthcare professional by telephone, videoconference or chat, without having to visit the doctor’s office.

Depending on your plan, you may be eligible for telemedicine.
The telemedicine service is available on the same Telus Health portal/mobile application as the assistance program.

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