Heritage College Student Association (HCSA)
Student Assistance Program
The main function of the assistance program is to provide psychological support.
The assistance program provides access to several consultation services provided by specialists. You will be able to receive psychological and legal support, as well as advice on your well-being and/or budget management. The interventions are focused on short-term problem solving.
In addition, the SAP provides an online toolkit to give you easy access to advice, support, and a variety of digital content on various topics.
Start a consultation
Create your profile via the web portal
Create your profile in just a few clicks on the Telus Health Virtual Care portal using your health/dental group number and your certificate number (personal coverage ID). You can then chat with a support representative who will guide you to the specialist best suited to your situation.
It’s simple, fast, and confidential. Talking about it feels good.
Click the button below ↓
Your mental well-being at your fingertips
Download the Telus Health Virtual Care mobile app for quick access to consultations.
Are you experiencing technical difficulties (connecting to the web portal and mobile app or other)? Contact Telus Health technical support at 1-855-449-4994.
Services offered
Counseling/support intervention
Virtual, telephone, or in-person consultation with a mental health clinician (psychologist, social worker, psychotherapist, member of a professional association).
Crisis Management Center
24/7 direct telephone helpline → 1 800-387-4765
Legal support services
Virtual, telephone, or in-person consultation with a lawyer.
Budgetary organization services
Virtual, telephone, or in-person consultation with a financial advisor.
Nutrition support services
Virtual, telephone, or in-person consultation with a dietitian or nutritionist.
Career counseling
Phone consultation with a guidance counselor.
Content platform
Access to a content platform on various topics related to health and wellness.
The number and duration of sessions vary depending on the topics discussed. An experienced specialist with a postgraduate degree will work with you to understand the issue and provide appropriate support.
Each session lasts approximately 60 minutes, and the number of consultations varies depending on clinical needs in the short term.
Your virtual card
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Certificate Number:Student ID number
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Health/Dental Group Number:55823
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Digital ID at the dentist:Telus Adjudicare 34 / Autoben
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Digital ID in pharmacies:Telus Assure 34
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Accident Group Number:SRG 9140579-007
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Travel Group Number:9426277-018
