Fédération étudiante de l’Université de Sherbrooke (FEUS)
Student Assistance Program
The main function of the assistance program is to provide psychological support.
The assistance program provides access to several consultation services provided by specialists. You will be able to receive psychological and legal support, as well as advice on your well-being and/or budget management. The interventions are focused on short-term problem solving.
In addition, the SAP provides an online toolkit to give you easy access to advice, support, and a variety of digital content on various topics.
Services offered
Counseling/support intervention
Virtual, telephone, or in-person consultation with a mental health clinician (psychologist, social worker, psychotherapist, member of a professional association).
Crisis Management Center
24/7 direct telephone helpline → 1 800-387-4765
Legal support services
Virtual, telephone, or in-person consultation with a lawyer.
Budgetary organization services
Virtual, telephone, or in-person consultation with a financial advisor.
Nutrition support services
Virtual, telephone, or in-person consultation with a dietitian or nutritionist.
Career counseling
Phone consultation with a guidance counselor.
Content platform
Access to a content platform on various topics related to health and wellness.
The number and duration of sessions vary depending on the topics discussed. An experienced specialist with a postgraduate degree will work with you to understand the issue and provide appropriate support.
Each session lasts approximately 60 minutes, and the number of consultations varies depending on clinical needs in the short term.
Start a consultation
Log in to the mobile app or web portal
Create your profile in just a few clicks on the Telus Health Virtual Care portal using your health/dental group number and certificate number. You can then chat with a representative who will guide you to the specialist best suited to your situation.
It’s quick, easy, and confidential. Talking about it feels good.
Telus Health Virtual Care Mobile App
Telus Health Virtual Care Web Portal
Sign up for free on the Telus Health web portal to access a wide range of support tools, a documentation center, online consultations, and more.
Are you experiencing technical difficulties (connecting to the web portal and mobile app or other)? Contact Telus Health technical support at 1-855-449-4994.
Your virtual card
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Certificate Number:Student ID number
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Health/Dental Group Number:58838
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Digital ID at the dentist:Telus Adjudicare 34 / Autoben
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Digital ID in pharmacies:Telus Assure 34
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Accident Group Number:8452344
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Travel Group Number:8452369
