To make things easier for you, below is a sample email you can use as a guide when contacting us.
- Given name and family name
- Educational institution and policy number
- The identification number assigned by your educational institution
- In order to streamline the process and track your requests, it is recommended that you always start your email by stating the three above mentioned elements.
- You can take a photo or scan the documents. You must ensure that the image is clear.
- We suggest that you join a void cheque to increase the speed of the reimbursement.
- You will get a confirmation receipt of your request a few minutes after sending it. If you do not get a confirmation receipt, please contact us.
N.B. Your request must be sent by email to : email@example.com